Shipping policy

Welcome to Joyavibe! We are incredibly proud to offer worldwide shipping, delivering our vibrant fashion collections directly to your doorstep, wherever you are in the world. Below is a comprehensive guide outlining our shipping fees, transit windows, package distributions, and customs regulations.

Should you have any inquiries regarding your package status, please reach out to our logistics desk at SajedaZaga@gmail.com.

1. Delivery Rates and Free Shipping Thresholds
Complimentary Delivery: We love treating our community. Joyavibe offers free standard international shipping on all orders with a cart total of $80.00 or more.

Standard Shipping Fee: For orders that fall below our $80.00 threshold, a flat-rate shipping fee of $16.46 will be applied at checkout.

2. Estimated Transit Timelines
To guarantee the fastest possible delivery, our garments are dispatched from a coordinated network of global fulfillment hubs.

Because your order will be shipped from the nearest regional facility that holds available inventory, overall transit times will vary depending on your specific destination country and the location of the stock.

3. Consolidated vs. Separate Shipments
Please note that if your order contains multiple garments, they may occasionally arrive in separate packages. This is a standard practice designed to benefit your shopping experience for two reasons:

Inventory Distribution: To expedite transit, your items may be shipped from different fulfillment hubs depending on where stock is immediately ready for dispatch.

Pre-Order & Restock Management: If a particular trend is temporarily backordered, we will dispatch the available items in your cart first, ensuring you don’t experience delays on your entire wardrobe update.

4. Insured Shipments and Missing Packages
Every shipment dispatched by Joyavibe is fully backed by transit insurance. While we rely on third-party carrier networks to perform final deliveries, we take full responsibility for securing your fashion investments.

If your parcel encounters customs complications, is marked as returned to sender, or is officially declared lost in transit by the courier, our team will step in. Under our shipping insurance guarantee, we will arrange a brand-new replacement package with priority tracking at absolutely no cost to you. If you prefer a financial credit instead of a replacement in these rare circumstances, please consult our Return & Refund Policy.

5. International Customs, Tariffs, and Import Fees
All prices shown on www.joyavibe.com are displayed in USD and do not include local taxes or duties. Depending on your country's cross-border regulations, you may be required to pay import tariffs, VAT, or local customs clearance fees upon arrival.

These governmental charges are issued directly by your local border control agencies and are the exclusive financial responsibility of the customer. Joyavibe cannot calculate, collect, or reimburse these fees. Furthermore, we are not responsible for delivery delays caused by customs inspection processing times. We recommend reviewing your local import guidelines prior to confirming your checkout.

6. Order Cancellation Protocol
The 12-Hour Grace Period: Because our fulfillment centers work rapidly to package your items, we can only accept order cancellation or modification requests within 12 hours of your initial transaction.

Post-Processing Restriction: Once the 12-hour window has closed, or if our team has already transferred your package to the shipping carrier, the shipment cannot be modified or called back.

Bring your radiant new style home today at www.joyavibe.com.